The accepted strategies for payment are the ordinary ones to utilize charge card, Paypal, past bank move, in real money, and so forth. We try not to acknowledge checks or charges from the client, with the exception of the area of merchants and wholesalers, once a standard thing
business relationship has been built up and as far as possible set up. On the off chance that the payment resulting to the conveyance of the merchandise is accepted as a type of payment, everything provided will remain our property until every one of our claims coming about because of the buy have been completely paid. We are individuals from the Visa arrange, so there is a commitment on our part to discount any inevitable default. Purchase with all out security.
TRANSPORT
The products travel at the purchaser's cost and hazard, yet we deal with any occurrence to the degree that is conveyed as shown beneath:
For the case that an episode is identified in the shipment, for example, a break, it must be conveyed to our organization and
the transporter inside 24 hours. We will attempt to supplant the harmed part or even all the merchandise if fundamental when conceivable. We inquire as to whether you see any anomaly or harm, show it on the conveyance note of the transporter as " APPARENT DAMAGE, BROKEN ..." Otherwise we can not be considered in charge of any harm to the material.
In the segments where we demonstrate that the value incorporates transport, it is always comprehended as a promontory, with the exception of in
any case Balearic and Canary Islands, after your solicitation we will illuminate you regarding the transport supplement that you ought to pay. For the case that the client is situated in a level, it is essential that the client can support the transport or an extra bearer will be mentioned, at the expense of the client.
6.- SERVICE OF CUSTOMER SERVICE, AFTER SALES SERVICE and RETURNS
In the event that you are not happy with the products bought onhttps://www.vipkidpay.com/, you can return them inside a time of 14 days, checked from the receipt of the product. The returns must be sent together with the first receipt that goes with the order and the return expenses are borne by the customer.
Returns must be sent to the following location that we show (
vipkid jobs)
The standards in regards to the returns, claims, guarantee and issuance of solicitations, are the accompanying:
VIP KIDS After Sales Service:
To acknowledge the return, the accompanying will be considered:
- The product must be returned under similar conditions in which it was acquired, including the first packaging or
packaging. No product handled by the customer, abuse, breakage, and so on will be traded or credited. for this situation you will lose all guarantee.
- in the event that the product is in great condition, yet the case, plastic or packaging in which it is incorporated is in poor condition, the return won't be accepted, a similar will happen something else.
- Both the accumulation of the product and its corresponding return, will be overseen by VIP KIDS, through our messaging administration. The material must be pressed in a solitary bundle and relying upon the kind of return the accumulation and shipping costs will be paid by the customer or by VIP KIDS, yet deducted from the pertinent credit.
IMPORTANT: The customer has the commitment to open the bundle and inspect it immediately inside 24/48 hours after receipt, and check the status of the equivalent, given that for another situation the protection of the transport organization isn't made charge of any occurrence in transportation.
A) Return for breakage of the product during shipping
- if there should be an occurrence of receiving any harmed product during transport the customer has a time of 48 hours to claim from the It is suggested that on the off chance that you see any harm to the packaging of your order, upon receipt, put a note on the conveyance note to leave a record. In the event of
recognizing any harm you should tell it before 48 hours have slipped by generally the claims for breakages/harms during transport won't continue.
To have the option to oversee claim via bearer and the means to pursue are the accompanying:
1 - Send by email to jonell@vipkidpay.com photos in which the harm of the material, the packaging and the mark of the bearer are plainly distinguished where the "harm/stun/breakage" of the packaging
2 - VIP KIDS can be plainly observed. claim and advise you consistently regarding your state.
- To claim the non-receipt of any piece of the product the customer has a time of 24 hours from receipt of the equivalent
- if the product sent does not correspond to the one that the client has mentioned, VIP KIDS will bear the cost of collecting the wrong product and conveyance of the right one.
C) Standard procedure for customer withdrawal.
- The return of our products is accepted, provided that 15 days have not slipped by from the gathering of the product and as long as the product is in great condition.
(The merchandise must be sent in its unique packaging and with every one of its frill, it must be introduced in impeccable condition, without being unlocked, grimy, recolored, rancid, abused or with harms caused, generally the return will be rejected).
- The customer will be in charge of the return postage. When the product is gotten, VIP KIDS will continue to discount the measure of the thing or Bonus for next buy.
- If the product was bought with the free shipping advancement, the customer will be deducted the sum corresponding to the shipment on the off chance that he needs a discount of the estimation of the product. The sum is 19.95 Euros VAT included.
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